In business, the first point of contact with customers is often your telephone attendant. The ability of the attendant to efficiently and effectively guide callers through the organization can often mean the difference between a lasting customer and a lost sale.
The Meridian M2250 is a powerful, fully digital attendant console that delivers efficient, high speed, call processing. It transforms the attendant position into an efficient call answering/message center with advanced capabilities to help manage and streamline attendant services.
Advanced feature capabilities
Meridian M2250’s advanced feature capabilities give attendants the flexibility they need to handle calls most effectively and features can be easily configured to support your company’s unique requirements.
Incoming Call Indicator Keys and Loop Keys allow the attendant to either handle calls in sequence or prioritize answering for specific types of calls.
If telephones are not answered, callers can automatically be returned to the console, ending long holding times, cutoffs and abandoned calls.
Programmable feature keys support up to 20 features, such as Busy Verify, Call Park, Auto Dial, Paging and more.
An “Options Menu” permits attendants to customize several console features, such as contrast adjustment, volume settings and choice of 15 languages.
The Call Party Name Display feature provides the name and extension number of each caller within your system. Attendants know if the call is internal or external, and can respond accordingly.
Multiple site businesses can take advantage of Meridian 1’s Integrated Services Digital Network (ISDN) capability, which extends the Call Party Name Display throughout the Meridian 1 network.
With the Attendant Administration feature, the attendant can modify certain features assigned to the telephones in the office. A plastic overlay is used to guide attendants through the operation, making it quick, easy and cost-effective to modify features as business needs change.
With the Meridian M2250, message-taking can be centralized at the console, freeing secretaries for other duties. Employees can be notified by an indicator on their telephones that messages are waiting, and lost or delayed messages are all but eliminated.
Easy-to-use
The Meridian M2250 has been designed to be easy to use, and allows attendants to function at maximum efficiency without fatigue.
It features large, easy-to-read indicators and a built-in 4-line by 40-character liquid crystal display.
The display presents the essential information required for prompt call processing and professional call answering and screening.
Both the display and the angle of the keyboard are adjustable allowing attendants to choose the most comfortable viewing and operating angle.
Files and Documentation
Brochure
User Guide
Wiring Guide
Attendant BLF Guide
