C540

The Local Number Portability (LNP) Code sets out inter-Carrier/CSP operational procedures for the implementation of Local Number Portability processes. The Code sets minimum acceptable practices (including Standard Hours of Operation, activation targets and timeframes) which do not unnecessarily limit industry’s ability to improve on the minimum level. Service metrics for Cat A and Cat C Ports, along with updated arrangements to Quarantine Disconnected Ported Telephone Numbers are part of the improvements included in the 2023 version of the Code.