Attribution

Information in this document has been obtained from an ATA publication. The ATA publications are protected by copyright and must not be used except as permitted. See http://www.austelco.org.au/copyright.

This information was last updated on Jun 26, 2026 and is for historical reference only.

Name

Telecommunications Consumer Protections (TCP) Code

Year2019
Status

CURRENT

Description
The TCP Code is a code of conduct for the Telecommunications Industry in Australia. It provides community safeguards in the areas of sales, service and contracts, billing, credit and debt management and changing suppliers. It also sets out a framework of code compliance and monitoring. It applies to all Carriage Service Providers in Australia, and is enforceable by the ACMA.

Latest Version

C628:2019 inc Variation 1/2022