C536

Attribution

Information in this document has been obtained from an ATA publication. The ATA publications are protected by copyright and must not be used except as permitted. See http://www.austelco.org.au/copyright.

This information was last updated on May 13, 2026 and is for historical reference only.

Name	Emergency Call Services Requirements
Year	2020
Status	CURRENT
Description	The objectives of the Code are: to ensure all end users of an Emergency Telephone Service (ETS) have Access to the Emergency Call Service (ECS) in case of emergencies or where a response is required from an Emergency Service Organisation (ESO); to ensure the operational effectiveness of the Telecommunications (Emergency Call Service) Determination; to ensure that significant obligations of Carriers and Carriage Service Providers (CSPs), in relation to the ECS, are clearly documented and understood; to promote public understanding and appropriate use of the ECS (e.g. via www.triplezero.gov.au); and to ensure effective communications of information between relevant parties where technical issues affect the operation of the ECS.